Shipping Policy

Shipping Policy

We ship worldwide from our fulfilment partners. Here is everything you need to know.

Free Shipping

We offer free standard shipping on all orders over $35 USD. Orders under $35 are charged a flat $4.99 shipping fee.

Processing Time

All orders are processed and dispatched within 2-3 business days of payment confirmation. You will receive a tracking number by email once your order ships.

Delivery Timeframes by Region

  • United States: 7-14 business days
  • Canada: 8-16 business days
  • United Kingdom: 8-16 business days
  • Australia: 10-18 business days
  • Europe: 10-20 business days
  • Rest of World: 12-25 business days

Order Tracking

Once your order ships, you will receive a tracking number by email. Please allow 3-5 days for tracking information to update after dispatch.

Customs and Duties

International orders may be subject to import duties or customs fees charged by the destination country. These charges are the responsibility of the buyer.

Lost or Delayed Packages

If your order has not arrived within the timeframe shown above, please contact us at support@bsmilestore.com and we will investigate immediately.